Live Chat

Live Chat Installation Guide
Wordpress Installation Steps Schedule Engine now offers a Wordpress Plugin to add our Scheduler and Chat services to your website. Simply add the Plugin a...
Thu, 6 Oct, 2022 at 3:18 PM
Chat Resolution Types, Explanations and Transcript Examples
Use Cases for New Inquiry & Resolution Options Whenever Schedule Engine handles a Live Chat interaction, we will automatically send you a summary email...
Tue, 14 Jun, 2022 at 4:16 PM
Issues with Chat Interactions
Below are some of the most common issues we see from our Clients along with some potential solutions. If you still have questions or concerns, don't he...
Thu, 26 May, 2022 at 1:00 PM
Managing Booking Notifications
In addition to updating the way we classify these interactions, we have added a new intuitive Email Subject Line based on the type of Inquiry and Resolution...
Tue, 14 Jun, 2022 at 4:25 PM
Chat - Coding for SE Chat to appear at After Hours
A script can be added to the website to control when the different chats appear  This is example coding for Podium and Schedule Engine   The days/time...
Wed, 27 Apr, 2022 at 11:57 AM