Billing Inquiries
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Modified on: Thu, 2 Mar, 2023 at 1:32 PM
Things to know:
If you haven’t already, set up automatic payments to pay for your Schedule Engine services by adding a form of payment. This ensures your monthly payments are made on time, every time. For more on how to set up payments, see How do I update the payment method on file?
How do I view my invoices, payments, and transactions details?
Outline the dates of the invoices or payments you are looking for
Billing will respond with 24 hours with the requested information
Live Voice & Chat Customers: How do I view my usage for the month?
Log-in to your Schedule Engine dashboard and go to the Analytics Tab. Click on "Billing" (please note this tab will only appear if you are a customer using the Live Voice or Live Chat products). If you do not see this area in your dashboard, please reach out to support@scheduleengine.com and ask to have it activated.
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