Instead of giving your customers links to your website, it's best practice to use Direct to Scheduler Links aka "Deep Links". These custom URLs will take your customer directly into different parts of your booking flow in the Scheduler on your website. 


Set Up Your Direct Links:

  1. Add the below directly AFTER your website's URL to create your direct link
  2. Test link in web browser - it should open directly into part of the scheduler listed

Section of Scheduler Flow
Direct Link Addition to Website URL
Open to Main Menu / Truck Image/?se_action=eyJ0eXBlIjoic2Utc2hvdy1tb2RhbCJ9
Open to Preventative Maintenance
Open to Sales / Quote
Open to Repair/?se_action=eyJ0eXBlIjoic2Utc2hvdy1tb2RhbC1yZXBhaXIiLCJvcHRpb25zIjp7InJvb21LZXkiOiJnZW5lcmFsIn19

Best practice is to use direct links on things like:

  • Email campaigns
  • SMS campaigns
  • QR codes on direct mailing, reminder magnets, etc.

**IMPORTANT NOTE** - If using the Icon view only the Repair link can be used. Direct Links are not useable if you are configured to use the Schedule Engine Router.

Read more about the benefits & examples of direct to scheduler links here.