If you want to track a certain technician’s link usage, here are the steps to follow:
Create a campaign in ServiceTitan for that technician
Example: ServiceTitan Campaign = johndoe
Please remove spaces, and standardize using only lowercase letters to remove errors.
Create a link for that technician to use, with that campaign attribution information included:
Example: company.com/?se_campaign=johndoe
When this link is used to book a job, the job will be attributed to the campaign in ServiceTitan called “johndoe”.
Adding Direct to Scheduler Code
You can also insert an ST campaign into the direct link url so that it autoloads the scheduler and the ST campaign is included in the job.
Here are all of the auto-open direct link parameters with coding for ST campaigns:
Opening Screen
Repairs
Maintenance
Estimates
Commercial